Terms of Use

Terms of Service

Last Updated: August 20, 2026

Welcome to Velor. These Terms of Service (“Terms”) govern your use of our website and the purchase of products from Velor.

By accessing or using our website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website.

1. About Our Store

Velor operates this online store and provides products and related services through our website.

Our store is powered by Shopify, which provides the e-commerce platform that allows us to sell our products and services to you.

2. Eligibility

By using our website or placing an order, you confirm that you are legally permitted to enter into a purchase agreement under the laws applicable to you.

If you are using our website on behalf of another person or organization, you confirm that you have the authority to accept these Terms on their behalf.

3. Products and Product Information

We make reasonable efforts to display our products, descriptions, images, specifications, and pricing as accurately as possible.

However, actual product colors, appearance, packaging, or other characteristics may vary slightly from images shown on the website due to differences in devices, lighting, manufacturing, or supplier updates.

We reserve the right to correct errors, inaccuracies, or omissions and to update product information at any time.

4. Prices and Payments

All prices displayed on our website are shown in the applicable currency at checkout.

Prices may change at any time without prior notice.

You agree to provide accurate and complete payment and billing information when placing an order.

We reserve the right to refuse or cancel an order if we believe there has been a pricing error, payment issue, suspected fraud, or other unauthorized activity.

5. Orders

When you place an order, you are making an offer to purchase the selected products.

An order is considered accepted once we have successfully processed the order and confirmed it.

We reserve the right to refuse, limit, or cancel any order for reasons including product availability, pricing errors, suspected fraudulent activity, or other legitimate business reasons.

If we cancel an order after payment has been made, we will arrange an appropriate refund of the amount paid for the cancelled order.

6. Shipping and Delivery

Orders are generally processed within 1–2 business days.

Estimated delivery time is generally 7–12 business days after order processing.

Delivery times are estimates and are not guaranteed. Delays may occur due to courier issues, weather, holidays, customs procedures, incorrect address information, or other circumstances outside our reasonable control.

Customers are responsible for providing accurate shipping information when placing an order.

For more information, please review our Shipping Policy.

7. Returns, Refunds and Cancellations

Returns, refunds, exchanges, and order cancellations are subject to our Refund Policy.

Please review the Refund Policy before making a purchase.

8. Third-Party Services

We may use third-party services to operate our store, process payments, provide shipping, fulfill orders, provide analytics, or perform other business functions.

Third-party services may have their own terms and privacy policies. Your use of those services may be subject to their respective terms.

9. Prohibited Uses

You agree not to use our website:

- For any unlawful or fraudulent purpose.

- To violate any applicable law or regulation.

- To interfere with the security or operation of our website.

- To attempt to gain unauthorized access to our systems or accounts.

- To submit false, misleading, or fraudulent information.

- To copy, reproduce, or exploit our website or content without permission.

- To interfere with another person's use of our services.

We reserve the right to restrict or terminate access to our website if these Terms are violated.

10. Intellectual Property

All content on our website, including logos, branding, text, graphics, images, product descriptions, designs, and other materials, is owned by or licensed to Velor or its respective owners and is protected by applicable intellectual-property laws.

You may not reproduce, distribute, modify, copy, sell, or commercially exploit our content without prior written permission.

11. Accuracy of Information

We do not guarantee that all information available on our website will always be complete, accurate, current, or error-free.

We may correct or update information at any time without prior notice.

12. Disclaimer

To the extent permitted by applicable law, our website and services are provided on an “as available” basis.

We do not guarantee that our website will always be available, uninterrupted, secure, or completely free from errors.

Nothing in these Terms excludes or limits any consumer rights or legal protections that cannot lawfully be excluded or limited under applicable law.

13. Limitation of Liability

To the maximum extent permitted by applicable law, Velor will not be responsible for indirect, incidental, special, or consequential losses arising from your use of our website or products.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

14. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, liabilities, or expenses arising from your violation of these Terms, misuse of our website, or violation of another person's rights.

15. Changes to These Terms

We may update or modify these Terms from time to time.

Any changes will be posted on this page, and the “Last Updated” date will be updated accordingly.

Your continued use of our website after changes are posted means that you accept the updated Terms.

16. Governing Law

These Terms are governed by the applicable laws of India.

Any disputes arising from these Terms or your use of our website will be subject to the jurisdiction of the applicable courts in India, subject to any mandatory consumer protections that may apply.

17. Contact Us

If you have any questions regarding these Terms, you can contact us at:

Store Name: Velor

Email: velor5656@gmail.com

Phone: +91 998 081 3545

Location: Yelahanka, Bengaluru, Karnataka, India